Terms of Service

By accessing or using Elevon ("Elevon", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

1. Service description

Elevon provides AI-powered business analysis, insights, and recommendations based on data you provide or connect. All analysis is informational and does not constitute professional financial, accounting, tax, or legal advice. For matters requiring licensed professional advice, consult a qualified professional.

2. Eligibility & accounts

You must be at least 18 years old and authorized to enter into binding agreements. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity under your account. You agree to provide accurate information during registration and onboarding.

3. Subscriptions & billing

Paid plans (Starter, Growth, Enterprise) are billed in advance on a recurring monthly or annual basis via our payment processor. Fees are non-refundable except as expressly stated in our Refund Policy. You may cancel at any time; access continues until the end of the current billing period. We may change pricing with at least 30 days' notice; price changes take effect at your next renewal.

4. Acceptable use — strict policy

You agree NOT to:

• Access, view, or attempt to access data belonging to another company or user;
• Upload or connect data you do not have the right to use;
• Use the platform for any illegal, fraudulent, or unauthorized purpose;
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code or internal workings of the platform;
• Scrape, crawl, or automatedly extract data from the platform;
• Interfere with or disrupt the platform's servers, security, or integrity;
• Share your account credentials or resell access to the platform without authorization;
• Use AI-generated outputs to make automated financial or legal decisions without human review.

Violations may result in immediate suspension or termination of your account, without refund, and may expose you to legal liability.

5. Data, privacy & processing

You retain all rights to your business data. You grant Elevon a limited license to process your data solely to provide and improve the service. Your data is isolated per company via row-level security and is not used to train third-party AI models. Processing of business data on your behalf is governed by our Data Processing Agreement. See our Privacy Policy for personal data.

6. AI accuracy & disclaimers

AI-generated insights and recommendations may contain errors or be based on incomplete data. You are solely responsible for verifying outputs and for any decisions made based on them. Elevon is not liable for losses arising from reliance on AI-generated content. See our AI Disclaimer for full details.

7. Intellectual property

The platform, its design, branding, and underlying software are the property of Elevon. You may not copy, modify, or distribute any part of the platform without our written consent.

8. Termination

We may suspend or terminate your account for breach of these Terms, for non-payment, or to protect the platform or other users. Upon termination, your data will be deleted within 30 days unless legally retained. You may delete your data at any time before termination.

9. Limitation of liability

To the maximum extent permitted by law, Elevon shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, or data, arising from your use of or inability to use the platform. Where the user is a business (B2B), our total liability is limited to the amount you paid in the 12 months preceding the claim. The statutory liability limitations under Dutch law (e.g. Art. 7:24 BW) remain reserved.

10. Changes to terms

We may update these Terms at any time. Material changes will be communicated via email or in-app notice at least 30 days in advance. Continued use after changes take effect constitutes acceptance.

11. Governing law & disputes

These Terms are governed by the laws of the Netherlands, without giving effect to conflict-of-laws principles. The applicability of the Vienna Sales Convention (CISG) is excluded. Disputes will, in the first instance, be submitted to the competent court of Amsterdam, the Netherlands. Nothing in these Terms affects your mandatory statutory rights as a consumer under EU and Dutch law.